Frequently Asked Question’s



Availability

Early booking is always advisable, to be certain to get the accommodation you want. We receive reservations for next year, or early booking greatly increases your chances of renting a villa in Delta Nature Resort

Best time to visit

April and May for “spring migration of Birds”, September and October for “autumn migration of Birds” and December for “winter migration”.

Cancellation policy

No cancellation charges are applicable before 7 days of arrival. Beyond that booking is not cancellable and non-refundable.

Chick-in and check-out


Check-in after 2:00 p.m. Check-out at 11:00 a.m.

Church service

Tulcea (14 km from the resort) has a Catholic church, a Synagogue, a Mosque, and a Russian Orthodox church.

Credit cards

VISA, MASTERCARD and American Express can be used in the resort.

Conference room

The Conference Room has 112 sq-m and there are seats for 60 persons in “Theater style” or 48 seats in “U” shape.

Drinking water

We provide bottled water in all villas.

Helicopter services

We have a functional helipad at the resort, 100 meters from Reception

Internet access

Free WiFi is offered in all villas and all common parts of the resort

Laundry facilities


The laundry service is available during your stay.

Language spoken

Romanian and English spoken

Mosquitoes


Mosquitoes live in areas of vegetation and water and they appear in the evening, from sunset until about midnight. Mosquito’s occur in the summer months between June and September. If there is a bit of wind, quite normal in these months, mosquitoes disappear. Customers have total protection in the villas. At the windows are netted so mosquitoes cannot come in. Customers also have the option of air conditioning. We also have special trees planted throughout the resort named Paulownia (Princess’s Tree) which keep most mosquitoes away from the villas. Having dinner on the restaurant terrace is a treat, with its fantastic views and sunset. We have an anti mosquito ’zapper’ on the restaurant terrace and we offer anti-mosquito smoke spirals. Customers can also ask at the Reception for anti-mosquito spray. Dinner can be served also inside the restaurant, which is mosquito-free.”

Mobile phone networks at the resort


Any of the major networks in Romania (Vodafone, Orange) are available in the resort.

Medical services

We are 20 minutes away from Tulcea Hospital, in case of Emergencies. A Doctor is on Call too.

Outside food and drinks

Bringing food and drinks into the resort is forbidden. We do our best to satisfy our guests with the food prepared in our kitchen.

“Premium” & “Deluxe” villa difference

Both types of villas have the same configuration (60 s-m) and the same amenities. ‚ “Premium”‚ villas have a wonderful view of Somova lake. They also have an LCD TV and coffee machines. During the winter, only the “Premium” villas are heated.

Passport and visa


The citizens belonging to the following countries do not need a visa to come to Romania:
* Andorra
* Antigua and Barbuda
* Argentina
* Australia
* Bahamas
* Barbados
* Brazil
* Brunei
* Canada
* Chile
* Costa Rica
* Croatia
* Guatemala
* Holy See
* Honduras
* Israel
* Japan
* Malaysia
* Mauritius
* Mexico
* Monaco
* New Zealand
* Nicaragua
* Panama
* Paraguay
* Saint Kitts and Nevis
* Salvador
* San Marino
* Seychelle
* Singapore
* South Korea
* United States of America
* United Kingdom
* Uruguay
* Venezuela
* The states of European Union.
The customers need to contact the Romanian Embassy for the latest position.

Pets


Due to potential allergy and cleaning concerns, we ask that our guests not bring pets into the villa’s or restaurant.

Resort opening


The resort will be closed until further notice, due to Covid-19. We are monitoring the situation every month.

Reservations


You can directly book with us by sending us an email at [email protected] or contacting us at +40737507681

Shopping

Shops are based in Tulcea. We can provide a car to take you to Tulcea.

Smoking

Smoking is not allowed inside the villas, restaurants, bar and conference rooms. The only exception is in the terrace of the resort.

Swimming pool

The swimming pool is under renovation.

Transportation to/from the otopeni/bucharest airport

The resort can provide a Mercedes car to transfer you from/to the main Airport of Romania. The resort is about 300 km from this airport and the one-way takes about 3 ¬Ω hours.

Voltage at the resort

The voltage is 220 volts. There are adaptors in the reception for other sockets.

Vegetarian food


We can prepare tasty Vegetarian dishes.

Weddings at resort

We have hosted many weddings at the resort, and prepared meals for upto 70 people.